Faq

Beginner's Guide

  • Please visit United Exchange's official website: https://unitedexchange.in/, and click the Register button on the top right-hand side.

  • On the Registration Page, follow the instructions on-screen and fill in

    • a. Your First and Last Name;

    • b. Your Email address

    • c. Your Username and an Alphanumeric Password that you'll use for the account;

    • d. Your Phone Number;

    • e. Referral Code if you have any,

    • f. Click on the "I'm not a robot" checkbox and complete the prompted action,

    • g. Click on 'User Agreement', 'Anti- Money Laundering Policy' and 'Personal Data Agreement' checkbox,

  • After filling in your data, click on the 'Signup' option at the end of the page.

  • When you 'Sign Up', we will send a link containing your username and password to your registered email address. This will be an activating link for registering your account on United Exchange. If you don't click on this link sent to your email address, your account won't be activated.

When you login into https://unitedexchange.in/, you receive a 'one-time password' on your registered email address. To avoid the hassle of always putting in this 'one-time password', we have enabled Google's 2FA system on this website.

To make use of this service, login into your account and find the 'You haven't enabled Google 2FA verification, to Enable it Click here' notification in the upper-centre part of the webpage. Click on the 'Click here' and follow the instructions on the page.

  • Visit https://unitedexchange.in/ and login into your account by clicking the 'Sign up' button on the upper right- hand side of the website. Fill in your email address and password

  • After logging in, click on the 'Deposit' button on the upper left-hand side of the website.;

  • You can see the Fiat as well as Crypto Currency Deposit balance here. Look through the available list of currencies and choose the currency of your choice. On the right-hand side of the page, youll see Deposit/Transaction History button.

  • Click on the Deposit button here.

  • This will lead you to the deposit page of that currency. Here, you will find a unique address where the currency will be deposited. To see this unique address, click Confirm, after which you see a QR code which can be scanned to make deposits.

  • Each currency has a unique address. So, to avoid any damages, transfer coins to their unique addresses only.

  • Make sure your KYC (Know Your Customer Policy) is verified, without which you cannot withdraw funds.

  • Visit https://unitedexchange.in/ and login into your account by clicking the Sign up button on the upper right- hand side of the website. Fill in your email address and password

  • After logging in, click on the Withdraw button on the upper left-hand side of the website.

  • You can see both Fiat as well as Crypto Currency Withdraw here. Choose the currency of your choice from the available list. On the right-hand side of the page, you'll see 'Withdraw/ Transaction History.

  • Click on the Withdraw button.

  • Fill in the details asked on the page;

    • a) Address, from which you want to withdraw currency

    • b) Amount, that you want to withdraw

  • Make sure that your Withdrawal Address is correct as the company cannot refund any incorrect withdrawals.

  • Visit https://unitedexchange.io and log in into your account by clicking the Sign in button on the upper right-hand side of the website. Fill in your email address and password.

  • After you log in, youll be redirected to the home page of United Exchange which is the trading page of the website as well.

  • Here you can see the Buy and Sell options as well as currencies available and their digital token. You can also see the latest market updates.

  • On the upper left-hand side of the page, you'll find the 'Place Order' section. Through this, you can buy and sell the cryptocurrency of your choice.

  • When you login into the website by visiting https://unitedexchange.io and signing in, you will get redirected to the homepage of the website.

  • On the upper left-hand side, youll find the place Order section. Place Order is the section through which trading is initiated as well as executed. You'll find 4 subsections in it: Market Limit Quick Buy and Quick Sell.

1.Marketsection is the section through which you execute the trade already available in the market. These Trades& as you will see in the Market Section, will be of 2 types: a) Buy and b) Sell.

  • Before starting any trading process, find the 'Markets' section on the upper right-hand side of the webpage, and select the currency you wish to trade in.

a) Buy:Through this section, you buy from the list of offers available in the market. Youll find 2 segments in the Buy column, which is Quantity and Price. Here, the Price column will already be filled with the price of the lowest value trade currently available in the market.

  • i) Fill the Quantity column with the amount of cryptocurrency you wish to buy.

  • ii) Green-coloured Buy button right underneath the Buy section will display the total price value. When you click on this button, you&ll effectively execute your trade.

b) Sell:Through this section, you put out your offer of selling cryptocurrency at the price of your choice. You can do this by filling in the two segments, Quantity and Price, in the Sell column:

  • i) Fill the Quantity column with the amount of cryptocurrency you wish to sell.

  • ii) Fill the Price column with the price at which you wish to sell your specified quantity of cryptocurrency.

  • iii) Click the red-coloured Sell button right underneath the Sell & section. You have now effectively put your Sell/Ask into the market.

  • iv) When you do this, your Sell offer will automatically be put into the market. You can see it reflect in the lower centre part of the web page in the Sell/Ask section of the Order Book.

3. Quick Buy:Its the option through which you can quickly buy your chosen cryptocurrency. There are two segments in this section: Total Amount and Volume.

  • i) Fill in the Total Amount with the amount of cryptocurrency you wish to buy.

  • ii) The Volume segment will automatically show the quantity of cryptocurrency your amount will buy.

  • iii) Simply click on the green-coloured Buy bar and your order will be executed.

4. Quick Sell: Its the option through which you can quickly sell your chosen cryptocurrency. There are two segments in this section: 'Total Amount' and 'Volume'.

  • Fill in the 'Total Amount' with the amount of cryptocurrency you wish to sell.

  • ii) The 'Volume'segment will automatically show the quantity of cryptocurrency your amount will sell.

  • iii) Simply click on the red-coloured 'Sell' bar and your order will be executed.

  • When you login into the website by visiting https://unitedexchange.io and signing in, you will get redirected to the homepage of the website.

  • On the upper left-hand side, youll find the place Order section. Place Order is the section through which trading is initiated as well as executed. You'll find 4 subsections in it: Market Limit Quick Buy and Quick Sell.

1.Marketsection is the section through which you execute the trade already available in the market. These Trades& as you will see in the Market Section, will be of 2 types: a) Buy and b) Sell.

  • Before starting any trading process, find the 'Markets' section on the upper right-hand side of the webpage, and select the currency you wish to trade in.

a) Buy:Through this section, you buy from the list of offers available in the market. Youll find 2 segments in the Buy column, which is Quantity and Price. Here, the Price column will already be filled with the price of the lowest value trade currently available in the market.

  • i) Fill the Quantity column with the amount of cryptocurrency you wish to buy.

  • ii) Green-coloured Buy button right underneath the Buy section will display the total price value. When you click on this button, you&ll effectively execute your trade.

b) Sell:Through this section, you put out your offer of selling cryptocurrency at the price of your choice. You can do this by filling in the two segments, Quantity and Price, in the Sell column:

  • i) Fill the Quantity column with the amount of cryptocurrency you wish to sell.

  • ii) Fill the Price column with the price at which you wish to sell your specified quantity of cryptocurrency.

  • iii) Click the red-coloured Sell button right underneath the Sell & section. You have now effectively put your Sell/Ask into the market.

  • iv) When you do this, your Sell offer will automatically be put into the market. You can see it reflect in the lower centre part of the web page in the Sell/Ask section of the Order Book.

3. Quick Buy:Its the option through which you can quickly buy your chosen cryptocurrency. There are two segments in this section: Total Amount and Volume.

  • i) Fill in the Total Amount with the amount of cryptocurrency you wish to buy.

  • ii) The Volume segment will automatically show the quantity of cryptocurrency your amount will buy.

  • iii) Simply click on the green-coloured Buy bar and your order will be executed.

4. Quick Sell: Its the option through which you can quickly sell your chosen cryptocurrency. There are two segments in this section: 'Total Amount' and 'Volume'.

  • Fill in the 'Total Amount' with the amount of cryptocurrency you wish to sell.

  • ii) The 'Volume'segment will automatically show the quantity of cryptocurrency your amount will sell.

  • iii) Simply click on the red-coloured 'Sell' bar and your order will be executed.

    • Visit https://unitedexchange.io and log in into your account by clicking the Sign in button on the upper right-hand side of the website.

    • On the lower-left part of the page, you'll find the Balances section.

    • Here you can find the balance list of all the coins. You can also select to only see coins with balances by clicking on the option at the top of this section and choosing Show All Coins With Balances.

    • The list will show you two rows: Balance and Available.

    • Balance: This row will show you the total amount of balance.

    • Available: This row will show you the amount of balance according to your total balance in relation to open trades.

  • When you login into United Exchange via https://unitedexchange.io, you get redirected to the 'home' page.

  • On the upper-right corner, you find the 'Markets' section where you choose the currency pair you wish to trade in. It also shows you the latest information regarding the market. On the right-side of the bar where it says 'Markets' , it also shows the currencies against which trade can be executed. This section shows following subsections-

  • Currency- This row shows the currency pairs in which we provide trading services.

  • Price- This row shows the latest trade executed in every currency pair.

  • Volume- This row shows the total volume, or quantity, of open trades available in the market.

  • %Change- This row shows the percentage of change of the latest trade executed in comparison to the trades executed in the last 24 hours on this exchange.

  • You find the 'Trades' section right underneath the 'Markets' section on the right-side of the home page after you login.

  • This section shows you the latest trades executed in the currency you have chosen. It has two subsections-

  • Market- This segment shows the latest trades executed in the market in your chosen currency.

  • Yours- This segment shows the latest trades executed from the trades the user have put up.

  • When you login into the site via https://unitedexchange.io, you get redirected to the home page. On the lower-centre part of the page, you find the 'Order Book' section.

  • Order Book section is the section where you find the latest of trades available in the market. These are of two types:

  • Buy/Bid- This section shows you the 'Bids' of users i.e. the buying demand of the users -in terms of Volume and the Price they are willing to pay for it. This section automatically puts the highest value trade at the top.

  • Sell/Ask- This section shows you the 'Asks' of users i.e. the supplying demand of the users- in terms of Volume and the Price at which they are willing to sell their assets. This section automatically puts lowest value trade at the top.

  • After logging in the website, scroll down the home page, and at the very last of the page is Order History section.

  • This section will show you the order history of your chosen currency only. It has 3 subsections, which are-:

  • Executed - This will show the user all of their trades which have been executed, whether they were Buy/ Bids or Sell/Ask.

  • Open- This will show the user all of their trades which are still open in the market, whether of Buy/Bid kind or the Sell/Ask kind.

  • Cancelled- This will show the user all of their trades which they initially put in the market but later cancelled.

  • When you login into the site via https://unitedexchange.io, you get redirected to the home page. On the lower-centre part of the page, you find the 'Order Book' section.

  • Order Book section is the section where you find the latest of trades available in the market. These are of two types:

  • Buy/Bid- This section shows you the 'Bids' of users i.e. the buying demand of the users -in terms of Volume and the Price they are willing to pay for it. This section automatically puts the highest value trade at the top.

  • Sell/Ask- This section shows you the 'Asks' of users i.e. the supplying demand of the users- in terms of Volume and the Price at which they are willing to sell their assets. This section automatically puts lowest value trade at the top.

  • There might be times when you are trying to log into your account but you get the message that your account is frozen, this might be due to the following reasons:

  • a) Wrong password was put in 5 times when trying to log into your account.

  • b) Your account is involved in a huge amount of transactions.

  • c) Your account was reported/ found to be suspicious.

  • d) United Exchange was approached by the authorities to do so.

  • To unfreeze your account for reasons ‘a)’ and ‘b)’, please contact United Exchange at (contact email).

  • To unfreeze your account for reasons ‘a)’ and ‘b)’, please contact United Exchange at (contact email).

  • To unfreeze your account for reason ‘d)’, United Exchange cannot unfreeze your account unless specified by the reporting authorities to do so.

  • As United Exchange is a trading platform, you cannot delete your account. You can contact us at …. for support.

  • United Exchange provides a referral program to all its users.

  • Through the Referral Rewards Program, users can provide a code to their connections and for every user that uses this unique code, the code provider earns a certain commission.

  • The total rewards earned depends on you and it will depend on case-by-case basis.

  • For every transaction done by a user that signed up with your referral code, you earn 25% of the fee United Exchange charged this particular use.

  • You can put in a withdrawal request anytime of any day.

  • United Exchange welcomes every token that wishes to be listed on our platform. The platform offers three unique packages which one can choose according to their needs. Check out our ‘List Your Token’ page to choose your package’.